Refund policy

KANGAROO HILLS HAPPINESS GUARENTEED

We want you to enjoy your wines. And of course we want you to keep coming back for more, and to tell all your friends about us.

We only sell the wines we love and drink ourselves, so WE think the wines are awesome, but everyone has their own tastes.

So if you’re not happy with a wine you order from us, feel free to contact us and we’ll figure something out.

Our contact details are here

If in the event your purchase is faulty, damaged or is not the wine you ordered we will refund you the price of purchase including

Delivery charges or exchange the product upon presentation of your proof of purchase

How do I change or cancel an order?

Just contact us and we’ll take care of it for you. Given we want to catch this as soon as we can, it’s best to call so that we can get onto it quickly.