Shipping policy

 

Shipping, delivery, freight... to us it’s all just getting you great wine, as quick as we can. 

We’ve covered off a bunch of frequently asked questions below.

What do you charge for shipping?

We charge a flat $30 per order, no matter where you live in AUS.

How long will my delivery take?

We deliver with Australia Post and Home Delivery Services depending on which area you are in. A more accurate timeframe is provided when you receive your tracking link after checkout. In general, it’s 3-6 business days in Melbourne & Sydney, 4-8 business days in other eastern metro areas, 5-9 business days in Perth, and up to 2 weeks in rural areas. Sometimes the timelines may increase due to weather or other factors. 

Where do you deliver?

If you live within 40k of our cellar door at 4 Mays Road Blampied, Victoria. we will be happy to deliver orders of 2 bottles or more FREE, directly to your door.

You can also select the 'collection' option and pick up your wine from our vineyard shed at a pre-arranged time.

Can my wine be left if I’m not home?

It sure can! Please keep in mind our drivers need to stay within sight of their van, so may not be able to follow all delivery instructions. For more information check out the Auspost website.

Can I redirect my order?

If you have the Australia Post app or a MyPost account, you can redirect your order to another address, including post offices and Parcel Lockers up until the day before your order is out for delivery. 

If not, contact our team and we can arrange it for you on;

or email wine@khof.com.au